Tuesday, June 3, 2008

The term of “E-Business"

The term “e-Business” is used commonly, but e-Business means different things to different people. To some people, e-Business is simply having a Web site with a toll-free number visitors can call to place an order.



Other people think e-Business is having a Web site that enables customers to submit their credit card information online, even though their orders may then be processed manually just like a fax or telephone order. Still others believe that e-Business means being able to place a secure online order, having immediate credit card verification, and having a fully integrated backend database that automatically updates and informs the customer of the latest prices and whether or not an item is in stock. The point is, how you define e-Business and how you implement e-Business on your site will depend upon your business and the type of products or services you are marketing on the Web.

For instance, a software development company that sells a downloadable software application (i.e., has no physical boxed version) has no inventory. Therefore, they would not require a backend inventory database to be integrated with their e-Business system. All they might need is an e-Business system that automatically verifies credit card information and takes payment. On the other hand, if you have an online business that intends to sell books, and you want to become the next Amazon.com, you will require a full-blown, fullfeatured, fully integrated e-Business system to compete with the Amazon.coms of the world. Otherwise, potential customers will shop at Amazon.com because their e-Business system is more convenient and easy to use.

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